Clueless

This expression captures someone who's clueless about a situation, like when you're trying to explain directions and they stare back like you're speaking a foreign language, completely lost and unsure what to do next

It's like a person sitting in a classroom with their hands in their lap, waiting for someone to tell them what to do, showing they're innocent of any wrongdoing and just going with the flow

On social media, it can be a reaction to a confusing post, where someone says 'I don't know what that means' but in a cute way, as if they're both admitting and mocking their own confusion

In a work setting, it can describe a new employee who's overwhelmed by the office politics and procedures, not sure if they're supposed to speak up or just sit there and take notes

In relationships, it's the look someone gets when their partner drops a bombshell without warning, like finding out they've been adopted but they just stand there with a blank look, trying to process what's real anymore